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Terms & Conditions

Terms and Conditions (T&C)

By accessing and using the AUTOSDAQ platform and services you accept and agree to be bound by our T&C.


According to our T&C, the AUTOSDAQ platform can be referred to as “AUTOSDAQ”, “us”, “our”, or “this website.” AUTOSDAQ users include any visitor to our website or using our services for any purpose. The term “Cryptocurrency” may be used to describe any form of digital currency, including but not limited to Bitcoin and/or “coin”. By visiting our website or making use of our services you acknowledge that you agree to these terms of service!


1. User Registration Agreement

1. User Registration

1.1 Registration Status


User Obligations: In consideration of your use of AUTOSDAQ Trading Services, you represent that you are of legal age and sound mind to form a binding contract and are not a person previously banned from using any AUTOSDAQ services. You also agree to: provide true, accurate, current, and complete information about yourself and will ensure registration data is current and up-to-date in the event any personal information should change. By clicking the “Sign Up” button you acknowledge that you provide you consent to the terms of this agreement.


1.2 Registration Purpose


User Commitment: User registration requirements are not intended to violate any laws or regulations or for the purpose of trading digital assets.


1. Registration Process


The user (“you”) agree to provide full, accurate and true information in accordance with the information requested on the AUTOSDAQ user registration page to including but not limited to a phone number, identification documents, and valid account password.


1.4 If a user legally and completely submits all information required for registration, they will be entitled to the AUTOSDAQ Exchange Account which can then be used to login to the AUTOSDAQ trading platform.


1.5 By signing up for and registering for an AUTOSDAQ account you consent to receive notifications, SMS, and email messages related to AUTOSDAQ management and operations.


1.6 After successfully registering an account on AUTOSDAQ you agree to provide accurate and authentic documents so that your identity can be verified this may also be called “Real-Name Verification.”


2. Registration Agreement

2.1 AUTOSDAQ reserves the right to change its terms of service or user agreements at any time and without prior notice. Users should periodically review these agreements to ensure they can comply with any revisions or changes in the terms or conditions of the agreements.


2.2 You understand and accept the risk of buying and selling digital assets and cryptocurrencies such as Bitcoins, or other types of digital assets. Cryptocurrencies are inherently volatile and asset values can appreciate or depreciate dramatically and significantly at any time.


2.3 You need to know that buying Bitcoin or any other digital asset or cryptocurrency on our platform carries significant risks and any profit or loss as a result of user activities is born solely by the user of that trading account.


2.4 AUTOSDAQ is a trading platform for buying and selling of cryptocurrencies and digital assets. And while we strive to ensure a fair and equitable trading environment, we accept no responsibility whatsoever for any form of malicious “market manipulation” that may occur, whether or not the information is presented on AUTOSDAQ or from other sources outside of our platform.


2.5 By using our services you understand and agree that the price of cryptocurrencies and digital assets can and do fluctuate unpredictably for many (such as: government intervention, market conditions, and market speculation) or for no apparent reason at all.


2.6 AUTOSDAQ does not set cryptocurrency or digital asset prices. The price of any cryptocurrency or digital asset is solely determined by the trading (buying and selling) activities between users of the AUTOSDAQ platform.


2.7 All risks and/or benefits of user trading decisions based on information that may be provided on the AUTOSDAQ website are born by the users themselves. AUTOSDAQ takes no responsibility for any behavior that a user performs in the course of using the AUTOSDAQ website, services, or Application Programming Interface (“API”).


2.8 AUTOSDAQ will not intentionally or deliberately delay the release of market information but is not and will not be responsible for any delays that may occur such as: network failure, server failure or other causes outside of our reasonable control.


2.9 Users are responsible for protecting the integrity and security of their AUTOSDAQ account. AUTOSDAQ, the site owner, and its staff will not be responsible for any loss as result negligence or unsafe actions whether performed by the user or caused by activities on AUTOSDAQ platform.


You are responsible for keeping your passwords confidential! Disclosing your password to any 3rd Party will be considered a violation of this agreement.


Users must ensure that they have entered to correct URL for the AUTOSDAQ website and that their identity information is correct. Users should not use any 3rd Party companies or services to perform trading activities.


2. Customer Service

1. Services

1.1 AUTOSDAQ USES its own system to provide users with access to cryptocurrencies such as Bitcoin or other digital assets through its software, the internet, and applications among other technologies.


1.2 Users shall provide legal, authentic, accurate and detailed personal data and if any of the personal data should change, they agree to update their personal information on AUTOSDAQ in a timely manner. The user bears all responsibility for providing true and accurate information; AUTOSDAQ reserves the right to terminate any user account should the information provided prove to be illegal, false, inaccurate, or misleading.


1.3 Users have the right to browse cryptocurrencies and digital assets to obtain real-time pricing information, view trading activities, trade (buy/sell) cryptocurrencies and issue trading instructions using the AUTOSDAQ platform.


Users have the right to view their account information, trading activities, trading history, and use trading functions as provided by AUTOSDAQ.


1.5 Users have the right to use AUTOSDAQ platform to participate in trading activities in accordance with the rules and policies published by AUTOSDAQ.


AUTOSDAQ promises to provide addition services to users.


Service Rules

2.1 Users shall abide by all local laws, regulations, and policies as well as the policies of AUTOSDAQ platform. They shall also guarantee the legitimacy and legality of the sources for all funds and cryptocurrencies in their account. Users shall not engage or use AUTOSDAQ services to engage in illegal, unlawful or perform trading activities on behalf of a third party such as sending or receiving illegal funds, money laundering activities, infringe the rights of others, engage in market manipulation activities, or engage in presenting or distributing false, misleading, and damaging information...etc.


2.2 Users shall abide by all laws and regulations and shall properly use their AUTOSDAQ account as well as properly secure their account, password, trading password, mobile phone, and verification codes. Users are fully responsible for any transactions or activities that utilize their trading account, account password, and/or SMS verification codes.


2.3 If a user discovers their AUTOSDAQ account number, password, trading password, or verification code has been compromised by a 3rd Party or other unauthorized transactions or activities have taken place using their account; they MUST immediately notify AUTOSDAQ and request to freeze their account. AUTOSDAQ will endeavor to process such a request in a timely fashion but will not be liable for any losses suffered by the user prior to the account being frozen/suspended.


2.4 AUTOSDAQ accounts are not transferrable without AUTOSDAQ's consent. Users shall not dispose of their account by way of gift, loan, lease, transfer, or otherwise.


3. Provision, modification, and termination of services

3.1 While using AUTOSDAQ services the user agrees to accept the account, services, or other notifications from AUTOSDAQ.


3.2 User hereby authorizes AUTOSDAQ to send business information to their E-mail, mobile phone, or physical address.


3.3 AUTOSDAQ reserves the right to modify, suspend or stop its services at any time without notice to the user. AUTOSDAQ is entitled to exercise its rights to modify, change, or discontinue services.


3. User rights and obligations

1. User Rights

1.1 Once a user successfully becomes a member of AUTOSDAQ and has a user name and account, users are responsible for their own activities and actions. When logged into the system, the user bears legal responsibility for all activities, words, statements, etc. made or performed by their user account whether directly or indirectly.


1.2 User has the right to use AUTOSDAQ and platform services in accordance with this agreement.


1.3 The users have the right to withdraw the balance of the assets at AUTOSDAQ at any time, including the encrypted currency and digital assets, but they need to pay any corresponding transaction fee.


2. User Obligations

2.1 Users are responsible for protecting and securing their AUTOSDAQ accounts information, such as their account number, username, login password, trading password, and SMS verification codes. And regardless of cause or reason that account information was disclosed, AUTOSDAQ is not liable for any legal consequences nor bears any responsibility for any loss.


2.2 Users shall NOT use AUTOSDAQ or its services to violate or subvert any national or local laws of the user's country. Users may not register an account or multiple accounts for the purposes of malicious intent including but not limited to: profiteering, market manipulation, theft/cheating award, and gift programs, violating AUTOSDAQ policies or any other illegal or malicious purposes. AUTOSDAQ will take all necessary measures to prevent such activity and may, at its sole discretion, suspend or seize the user's account(s) and all assets therein due to any violation of this policy.


2.3 Users shall not interfere, disrupt, or cause a denial of trading or denial of any other services on the AUTOSDAQ platform.


2.4 The user shall not interfere with the normal operation of AUTOSDAQ or interfere with the other users trading activities by any means, technical or otherwise.


2.5 A user must not provide any AUTOSDAQ platform information to any user who has started litigation against AUTOSDAQ outside of the official administrative or judicial due process.


2.6 Users must not create, post, or distribute malicious, fictitious, or slanderous material against AUTOSDAQ's goodwill.


4.2 AUTOSDAQ reserves the rights to suspend, freeze, or close any account where it suspects the person using the account is not the same individual who registered the account with their real ID.

4.1 If the user does not complete the full registration process in accordance with the terms of service agreement then AUTOSDAQ has the right to refuse to register or cancel the user's registration and the user has the right to write off their account. AUTOSDAQ is entitled to recover any benefits given to user and recover any loss from the user or their legal representative. It is at the sole discretion of AUTOSDAQ whether accept or approve account registrations and membership applications.


4.2 AUTOSDAQ reserves the rights to suspend, freeze, or close any account where it suspects the person using the account is not the same individual who registered the account with their real ID.


4.3 If AUTOSDAQ suspects or identifies, through technical testing, AI sampling, manual verification or by any other means, any irregular or incorrect information has been submitted during account registration then AUTOSDAQ has the right to notify the user to correct the anomalous information or terminate the account.


4.4 AUTOSDAQ has the right to request and demand that users correct any data that has been identified as incorrect or erroneous.


4.5 AUTOSDAQ has the right to modify, suspend, or terminate AUTOSDAQ trading or other services, without notice, at any time, effective as of the date written in the discontinuation of services notice.


4.6 AUTOSDAQ will endeavor to provide the necessary technical means, management measures to provide a reliable trading environment and services for trading digital currencies and cryptocurrencies.


4.7 AUTOSDAQ will endeavor to notify the user if through technical or other analysis means it identifies risks that may affect users’ account or trading security.


4.8 AUTOSDAQ retains the right to legally use user account information and trading data both during and after the termination of the service agreement, but will not use such information illegally.


4.9 AUTOSDAQ retains the right to delete, terminate, or stop any services and/or accounts due to changes in national laws, independent review, or other reasons without prior notice to the user.


5. No Guarantee and Liability Exemption

5.1 AUTOSDAQ as a “network service provider” as a provider for access to 3rd party cryptocurrencies and digital assets does not guarantee that the platform and fully meet the needs of its users.


5.2 Due to the nature of the Internet, AUTOSDAQ does not guarantee that services will not be interrupted, delayed, or security affected by internet-related network issues.


5.3 AUTOSDAQ is not responsible for the failure to save, modify, delete, or store information published by the user.


5.4 AUTOSDAQ allows members to post their personal opinion(s) about trades and trading on its platform. These "opinions" are written by our members from their personal point of view and do NOT reflect the opinions of AUTOSDAQ nor does AUTOSDAQ accept any liability as a result of user commentary.


AUTOSDAQ may issue notices, news and announcements through any or all of the following means: AUTOSDAQ official news page, e-mail, SMS, customer service, or regular mail. AUTOSDAQ is not liable for profit/loss as a result of such announcements.


AUTOSDAQ at its sole discretion has the right to change or adjust service fees, withdrawal limits, transaction fees, and promotional programs periods due to market conditions.


6. Privacy Policy

Please read the following carefully to understand our privacy policies and use of user data. By using the AUTOSDAQ website or any of its services you agree to these terms and conditions. For the purpose of this agreement, AUTOSDAQ considers “User Information” means use data that is collected complies with laws, regulations, or policies and is within the following scopes.

1. Access to personal data.

1.1 Due to local and international laws a user must submit personal information so we can verify their identity when signing up and becoming a member of AUTOSDAQ.


1.2 AUTOSDAQ may also collect data from any user of our services such as browsing our website we will collect the user browser type and version, mobile phone data, as well as IP address and login/logout, and account activities.


1.3 AUTOSDAQ may also collect information about its users that is legally obtained through business partners or affiliates.


1.4 AUTOSDAQ may also obtain information through other legal channels such as public information published on other websites or forums.


2 Confidentiality Agreement

2.1 AUTOSDAQ: Will not provide your personal private data to any third party without your permission unless ordered to do so by a valid court order or otherwise required to do so by law.


2.2 In the case of legal or regulatory reporting requirements a user's personal data may be partially or fully disclosed or the user chooses on their own to disclose their personal data.


2.3 AUTOSDAQ may be required to disclose a user's personal information to a third party in order to comply accordance with the laws, regulations and other relevant provisions of the laws of the country where the user is located, or as required by a valid administrative agency, as provided for by the administrative, judicial or other law


2.4 AUTOSDAQ may be required to disclose other information to comply with specific laws, regulations or other legal mandates of a user's country.


2.5 If AUTOSDAQ makes changes to this policy we will do so in accordance with applicable laws and conditions and post notices of such changes to our website prior to the changes coming in to effect. We also recommend that you periodically review our policies as updated from time to time on our website.


7. Conflict of Choice

7.1 This Agreement will constitute the entire agreement between the parties in relation to the subject matter of this Agreement and supersedes all previous agreements, arrangements, and understandings between the parties in respect of that subject matter.


8. Contact Us!

In order to keep your personal data accurate, up-to-date and complete, please contact us. We will use reasonable methods to update, amend your personal data previously submitted on our website. For more than all, if you have other questions or questions about "Terms and Conditions", please contact us through [email protected]


Privacy Policy

Privacy Policy

Chapter 1: General Rules

VEStellaLab Co., Ltd. (hereinafter referred to as "Company" ) values ​​customer information and protects personal information under the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as "Information and Communications Network Act"), "Personal Information Protection Act" and related laws. We comply with regulations and take measures to protect your personal information.

'Privacy Policy' refers to the guidelines that the company should follow to protect users' valuable personal information so that users can use the service with confidence.

This Privacy Policy applies to all services on the Company's website (https://www.autosdaq.com) and individual privacy policies may apply to services provided on other websites.

The company will notify the revision of the privacy policy through the website notice (or individual notice). Please check frequently when you visit our site.

Chapter 2 Purpose of collecting and using personal information

The company processes personal information for the following purposes: The processed personal information is not used for purposes other than the following, and when the purpose of use is changed, the necessary actions are implemented, including obtaining prior consent under the Personal Information Protection Act.

-Account management such as identity verification, account joining intention verification, and intention verification for account delete.

-Preventing, sanctioning, accounting theft, and trading of users who violate laws and the company's terms of use, including illegal use, and other acts that interfere with the smooth operation of the service

-User protection and service operation, including the delivery of notice such as revision of the terms and conditions, preservation of records for dispute settlement, and handling of complaints

-Identity verification for payment and withdrawal

-Service provision, content provision, customized service provision

-Establishing an environment for users to use the service with confidence in terms of security, privacy, and safety

-Data to provide personalized services such as service usage records and access frequency analysis, statistics on service usage, service analysis and customized service provision based on statistics, and advertisements

-Information delivery, marketing and advertising at the event

-Provide data when a legitimate and legitimate investigation is requested in accordance with the investigation of hacking/fraud-related incidents and other statutory duties

Chapter 3 Personal Information Collection Items

The company collects the minimum personal information necessary for users to use the company's services. You may refuse to consent if you do not wish to collect or use personal information.

However, if you do not agree to the collection and use of essential items in the items of personal information collected, there may be restrictions on the use of some functions.

The personal information collected by the company from the users is as follows.

1) Account Sign-Up

-Email, password, mobile phone  number

2) When trading cryptocurrency

-Date of birth or passport number

3) When depositing and withdrawing

-Mobile phone identity verification: name, gender, mobile number, mobile operator, identity verification information

The mobile phone number is certified by Nice Evaluation Information.

-Withdrawal account identification: account number, name of the bank, account name

4) Additional Certification

-Proof of deposit: Copy of transaction history, copy of deposit confirmation

-Initialization of mobile phone number:  call recording for identity verification, certificate of contract for use by the carrier (or certificate of deposit fact)

-Initialization of withdrawal account: call recording for identity verification, copy of bankbook

-Canceling the withdrawal of your request: call recording for identity verification

-Rename: Call recording for identity verification, legal name prove (passport, ID, etc.)

5) others

Sensitive personal information (race and ethnicity, ideology and creed, place of origin and hometown, political orientation and criminal record, health condition, and sexual life, etc.) that may infringe the basic human rights of the user is not collected. I will ask for your consent.

In any case, the information entered will not be used for any purpose other than the purpose for which it was previously disclosed to users and will not be leaked to the outside.

The company collects personal information through the following methods.

-If the user agrees to the collection of personal information and directly enters the information during the registration and service use process, the personal information is collected.

-In the consultation process through the customer center, personal information of the user may be collected through web pages, e-mails, faxes, and telephones.

-Generated information such as device information can be automatically generated and collected in the process of using the PC web and mobile web.

(Access log, access IP information, cookie, service usage record, payment record)

Chapter 4 The retention and period of personal information collected

If the company collects the user's personal information, the retention period is until account delete or termination of the consignment contract.

Also, upon termination, the company destroys the user's personal information and instructs the third party to destroy it if the personal information is provided to a third party.

However, if there is a necessity for preservation under the provisions of the Commercial Act, etc., it retains the transaction details and the minimum basic information during the preservation period prescribed by the law, and the retention period is notified to the user in advance. If the retention period has not elapsed and individually obtained consent from the users, the personal information shall be retained during the promised retention period.

1) Records of consumer complaints or inquiries

Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

Retention period: 3 years

2) Records on the collection / processing and use of credit information

Reason for retention: Act on the Use and Protection of Credit Information

Retention period: 3 years

3) Records regarding payment and supply of goods, etc.

Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

Retention period: 5 years

4) Records regarding contract or withdrawal of subscription

Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

Retention period: 5 years

5) Records of compensation and deposits

Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

Retention period: 5 years

6) Records of signs and advertisements

Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.

Retention period: 6 months

7) Electronic Financial Transaction Records

Reason for retention: Electronic Financial Transactions Act

Retention period: 5 years

8) Login History

Reason for Preservation: Protection of Communications Secrets Act

Retention period: 3 months

Chapter 5 Personal Information Destruction Procedures and Methods

In principle, the user's personal information is destroyed without delay when the purpose of collecting and using the personal information is achieved. The company's personal information destruction procedure and method are as follows.

1) Destruction procedure: After the user's purpose is achieved, the information entered by the user is transferred to a separate DB (in case of paper, separate documents) according to internal policy and other relevant laws and regulations. It will be saved after a certain period of time and destroyed.

2) Destroyed: If the personal information of a user has expired, the personal information of the user shall be destroyed within five days from the end date of the retention period, or within five days from the date when the personal information is deemed unnecessary, such as achieving the purpose of processing the personal information, abolishing the service, or terminating the business.

3) Disposal method: Personal information printed on paper is destroyed by grinding or incineration with a shredder, and personal information stored in electronic file form is deleted using a technical method that cannot be reproduced.

Chapter 6 Consignment of Personal Information Processing

The company consigns personal information processing business as follows for smooth handling of personal information, and stipulates and manages the necessary matters for the entrusted company to safely handle personal information in accordance with the Information and Communication Network Act.

The user has the right to refuse to consent to the entrustment (provision) of personal information. However, if you refuse consent, you may be restricted from using the service.

ConsigneeConsignment service contentsPersonal information retention and period of use
TwilioSMS Shipping ServiceAt the time prescribed by the law until account delete or termination of the consignment contract
Infinisoft Co.
deposit and withdrawal serviceAt the time prescribed by the law until account delete or termination of the consignment contract
KG Mobilians Co.Mobile phone verification serviceAt the time prescribed by the law until account delete or termination of the consignment contract

Chapter 7 User Rights and How to Applicate

1) The information subject may exercise his / her right for privacy protection at any time with respect to the Company.

-Personal Information Request

-Request for correction in case of error

-Request to delete

-Processing stop request

2) The exercise of the rights under 1) can be made to the person in charge of personal information protection and the department in writing, by telephone, e-mail, or FAX, and the company will take action without delay.

3) If the information subject requests correction or deletion of personal information, the company will not use or provide the personal information until the correction or deletion is completed.

4) The user can view or modify his / her registered personal information at any time and request the withdrawal and termination of consent.

5) The company does not accept users under the age of 14 requiring the consent of the legal representative.

Chapter 8 Cookies

Cookies are small amounts of information that a website sends to your computer browser (Internet Explorer, Chrome, etc.). It is used by the company to support users to use the website faster and more conveniently and to provide customized services.

The Company identifies your computer in connection with the operation of cookies but does not personally identify you.

Users have the option of installing cookies. By setting options in your web browser, you can allow all cookies, check each time a cookie is saved, or refuse to save all cookies.

Chapter 9 Measures to Ensure the Safety of Personal Information

In accordance with Article 29 of the Personal Information Protection Act, the Company takes the technical, administrative and physical measures necessary to secure safety as follows:

1) Technical measures for hacking, etc.

In order to prevent personal information leakage or damage caused by hacking or computer viruses, the company installs security programs, periodically updates and checks, installs systems in areas with restricted access from outside, and monitors and blocks them technically and physically.

2) Minimize and train treatment staff:

The company limits the staff handling personal information to the person in charge and implements measures to manage personal information. In addition, we always emphasize compliance with the company's privacy policy through frequent training for those in charge.

3) Encryption of personal information:

The user's personal information is encrypted, stored, and managed, so only he or she can know, and important data use separate security functions such as encrypting files and transmission data or using file locking.

4) Access to personal information is restricted:

Through granting, changing, and terminating access authority to database systems that process personal information, the government is taking necessary measures to control access to personal information and control unauthorized access from outside using the intrusion prevention system.

5) Using a lock for document security:

Documents and auxiliary storage media containing personal information are stored in a secure place with locking devices.

6) Access control to unauthorized persons:

We set aside physical storage locations where personal information is stored and set up and operating procedures for access control.

Chapter 10 Personal Information Protection

The company is responsible for handling personal information and designates the person in charge of personal information protection as follows to handle complaints and remedy damages by the information subjects involved in the processing of personal information.

Contact for Personal Information Protection
Email[email protected]
NameFrank S. Jung

Anything regarding personal information can contact the representative for all protection inquiries, complaint handling, and damage relief related to the company's service (or business).

The company will respond and process inquiries from the information subject without delay.

The user is responsible for maintaining the security of the ID and password related to the user's personal information. The company does not directly ask the user about the password in any way, so take extra care not to leak the password to others. The company shall not be held responsible for personal information leakages, such as ID, password, or mobile phone number due to the user's personal carelessness, and for events occurring due to the basic Internet risk.

Although the company has taken possible technical complementary measures, it is not responsible for the damage to information caused by unforeseen accidents caused by network risks, such as hacking using advanced technology.

If you need to report or discuss any other personal information violations, please contact the organization below.

Personal Information Violation Reporting Center
118 (http://privacy.kisa.or.kr)
Personal Information Dispute Coordinating Committee 
1833-6972 (http://www.kopico.go.kr)
Cyber Investigation Division of the Supreme Prosecutors' Office1301 (http://www.spo.go.kr)
National Police Agency Cyber Security Agency182 (http://cyber.go.kr)

Chapter 12 Commitment to Notice

If there is any additional, deletion, or modification of this Privacy Policy, we will notify the changes and contents through notice at least seven days prior to the date of implementation.

Effective Date: 29 July 2019

Cryptocurrency trading instructions

Instructions for Healthy Cryptocurrency Investment

Cryptocurrency is not a fiat currency.
Please note that cryptocurrency is traded in the global market 24 hours a day, 365 days a day, and since there are no price limits, the market price of cryptocurrency can change dramatically depending on changes in the market, regulations around the world, and international market prices.
Since the investor's decision to invest in cryptocurrency is attributable to the investor's responsibility and the profits and losses from the cryptocurrency investment are attributable to the investor, please refrain from making excessive investments and make careful investments.
The definition of cryptocurrency varies from country to country. There is a possibility of change depending on the characteristics of the particular entity not guaranteeing payment and the national legislation in which the investor resides.

Losses due to network transmission validity, data integrity, verification process, network branching and instability do not have a guaranteed legal entity for value or gain and loss.

We will do our best to secure cryptocurrency transactions for our customers.

Thank you.

Beware of Fraud, Including Voice Phishing and Loan Solicitations

AUTOSDAQ is conducting constant monitoring in accordance with the "Act on Financial Reporting and Utilization of Specific Transactions" and the Financial Supervisory Service's "Guidelines for Preventing Money Laundering Related to Virtual Currency," and is strengthening the withdrawal screening process to protect your assets and accounts. As a result, you may request proofs for withdrawal review or go through a wire verification process, and in some cases, it may take time to confirm that the transaction is normal and proceed with the withdrawal. In addition, the following actions can be taken when suspected or detected as fraudulent and criminal-related accounts:
-Suspend the use of the account
-Verification procedure for contrasting damage report information of financial institutions
-Request for an investigation to financial regulators and investigative agencies
Your account subscribed to AUTOSDAQ should not be transferred or leased to others, and AUTOSDAQ does not require customers' personal and financial information or account deposits.
If you receive a deposit request from another person through your AUTOSDAQ (or VESTELLA) account, please report it to the customer center (02-6949-6858).

-Stop cryptocurrency withdrawal

[Fraud Type Guide]

1. The act of impersonating a home-based part-time job to buy cryptocurrency and withdraw money to the outside.
2. Purchase cryptocurrency or pay the commission fee for the others.
3. Recommend loans and money transfers.
4. Request one's bankbook / mobile phone verification/ photo (non-face identification), etc.
5. Borrow one's cryptocurrency exchange account and identity.
* We will actively cooperate with investigative agencies and financial institutions for voice phishing scams and will respond strongly to civil and criminal actions.
- Voice phishing protector of the Financial Supervisory Service: http://phishing-keeper.fss.or.kr/ 
- Police Civil Complaint Portal: http://minwon.police.go.kr/
- Korea Internet & Security Agency: http://kisa.or.kr/ 
- AUTOSDAQ Customer Center:http://pf.kakao.com/_nEuET / 02-6949-6858